The following statement about the Consumer Protection Act is…

The following statement about the Consumer Protection Act is correct except:

  1. It provides for the establishment of consumer forums.
  2. It allows for the filing of complaints by consumers.
  3. It applies only to goods and not services. ✓
  4. It aims to promote consumer awareness.

Explanation

This answer correctly describes the business or trade concept. Commerce deals with buying, selling, and business operations.

The other options relate to different aspects of business or trade. They aren’t the best answer here.

Understanding this helps you grasp how businesses operate and how trade happens.